Usually, this message is displayed if you are experiencing connection problems.
Here is what you need to do if you have received this message:
- Make sure you are connected to a reliable network and that your device's signal is stable.
- Switch your Internet connection from Wi-Fi to mobile or vice versa.
- Install and enable a VPN. If this helps, contact your Internet service provider and inform them there is a problem with the route to Island Hoppers game servers.
If none of the above helps, contact our Support team and describe your problem in detail. Our specialists will review your inquiry.